Thai Herb is undeniably one of those restaurants you just can’t get enough of.
The owners, Valaya and John have been a part of the hospitality industry for a very long time and certainly know what makes their customers tick.
Juvelee, daughter in law and restaurant manager says that customers really enjoy the friendly and down to earth atmosphere.
“We just want everyone to relax and make themselves at home” – Juvelee.
John loves chatting to all the customers at the restaurant and has got to know all the regulars very well.
“John is very friendly - he will talk your ear off for hours!” – Juvelee.
Although you’ll probably have to limit your responses to simple nods as you’ll be too preoccupied eating all the deliciousness.
Valaya and daughter Vanessa are at the restaurant every day and keep tight control on all the dishes. If something is too spicy or just doesn’t taste right – it gets changed straight away.
For those who have a particular taste palette or intolerance – Thai Herb is more than happy to accommodate!
“A lot of people are gluten free now or have intolerances, so we’re always happy to alter any of the dishes – we like to cater for all” – Vanessa.
The restaurant has witnessed many special occasions, and one of the more recent ones was definitely the Harrison opening night (when the restaurant moved its location to Harrison). Customers were treated to a free buffet and drinks, as well as a fantastic atmosphere and entertainment.
"It was really heart-warming to see all of our loyal customers supporting us! John sang - it was a really wonderful night" - Juvelee.
Another one was being awarded the Certificate of Excellence by TripAdvisor in 2014, which is “awarded to restaurants that consistently earn great reviews from travellers” (TripAdvisor).
Thai Herb and its owners are a true inspiration. Valaya and John continue to tirelessly work at the restaurant, form 10am till 12pm every day – making sure that everything is of the highest standard.
“They work so hard – it’s really inspirational. John is 81 and he still does deliveries – he is the best delivery boy in Canberra!” – Juvelee.
Needless to say, Thai Herb is an absolute favourite among its customers and Zwift helps them manage the very many orders that come through every day.
“We absolutely love having Zwift. The system is so easy to use and I could honestly talk to the friendly Zwift tech team for hours if it wasn’t so busy. I’ve noticed that when we hire new staff they seem to flock to the Zwift machine because that’s the only thing they are confident with” – Juvelee.
To find out more about Thai Herb or order from their delicious menu, go to www.thaiherb.com.au